Support
How can we help?
Most answers are already in the documentation, and Doctor explains most problems with your providers. Start here; if you're still stuck, a person reads every message.
Before anything else
Run Doctor
ahena doctorchecks every connected provider and says what's wrong and how to fix it. Add--jsonwhen you share the result with us.Check the error table
Common messages from the CLI, Doctor, CI and MCP, each with what to do.
Check the status
See whether Ahena's website, dashboard and API are answering right now.
Help by topic
Getting started
Install the CLI, sign in, create a project and connect your first provider.
Connecting a provider
Which credential each provider needs, the least permissions to give it, and what a failed connection means.
Doctor findings
What each check means, why it passed, warned or failed, and which fixes Ahena can plan for you.
Plan, apply and verify
How changes are classified, which need approval in the dashboard, and what VERIFIED or APPLIED_UNVERIFIED means.
The CLI
Every command and flag, the config file, and CI deploy checks.
MCP and AI agents
Connect an AI coding agent, what it may do on its own, and how its changes reach you for approval.
Account and sign-in
Signing in, two-factor, password reset, organizations, projects and team members.
Billing
Plans, actions, upgrades, cancellation and invoices. Billing is per organization.
Report a bug
Tell us what you ran, what you expected and what happened. Include the CLI version (
ahena --version), the request id from the error message, andahena doctor --jsonoutput if it's about a provider. Never include API keys or secrets.
Still stuck?
Write to us through the contact form or at hello@ahena.io. Privacy and data requests go to privacy@ahena.io; security issues are covered on the Security page.